SAZbike asks
In your opinion, which services should be a matter of course for the modern specialist bicycle trade?

Dirk Zedler, Zedler-Institut
The dealers should offer to their customers to brake in new disc brakes so that their full effect is already developed. They should be able to test the battery capacity and install software updates. In addition, digital maintenance management, a solid order acceptance and a valid final inspection with documentation should be standard.

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Conclusion
Workshop, advice, test rides, digitalisation and ergonomics are the most frequently mentioned topics.